Best Practice Guidelines for Implementing and Evaluating Community Health Worker Programs in Health Care Settings

A report published by Sinai Urban Health Institute. Summarizes CHW professional literature and national and local surveys, successes, lessons learned, and case studies from the field. Aims to address the gaps in knowledge about how to effectively implement the CHW model. Targets health care organizations interested in implementing the CHW model in their system or improving upon their current system. Intended to offer guidance in decision-making and solutions to common program implementation challenges. Topics include: approaches to CHW hiring, training, and performance evaluation; supervision challenges and strategies for success; providing a positive organizational climate to facilitate CHW integration; other effective elements of program design; and program evaluation, including standardized CHW process and outcome measures.