At the end of this unit, participants will be able to:

  • Describe the causes and correlates of aggressive behavior among patients.
  • Identify safe options to prevent and manage patient aggression.
  • Demonstrate skills in evaluating and assessing efforts of staff in managing aggressive patients and situations.
  • Demonstrate adaptive effective options for enhancing therapeutic client interactions (ways to de-escalate a client).


Lesson plan and handouts (PDF)

PowerPoint slides (PPT)